Challenge:
Adverse financial market conditions affected many homeowners, which resulted in a peak in delinquent HOA fees. With the decline in generated funds and increased operating costs, amenities, landscaping and maintenance declined within the community.
Resolution:
Through vendor relationships; the ability to forecast and utilizing a Six Sigma approach, AndisCorp was able to navigate the HOA through obstacles which resulted in a strong and positive balance sheet.
Results:
Implemented strategies that focused on elimination of waste, variation, and work imbalance.
Provided a culture of continuous improvement and customer focus through the optimization of work flow of vendors.
Anything that did not add value was considered waste. Therefore, eliminated various community offerings that was not optimized.
Renegotiated contracts with vendors to reduce cost reductions while enhancing services.
Negotiated payment plans with delinquent residents, thus reducing legal cost.